Privacy Policy

Personal Information Collection

Personal information refers to data that can identify, relate to, describe, be associated with, or reasonably be linked, directly or indirectly, to an individual or household. Our interactions with you may involve the collection of the following categories of personal information:

1. Identifiers, such as your name, email address, home or work address, telephone number, or similar details.
2. Demographic information, which may include protected characteristics under state or Federal law, like age, date of birth, gender, or disability status.
3. Financial information, encompassing details such as a bank account number, credit card number, debit card number, or other financial information.
4. Internet or electronic activity information, like browsing history, search history, and details about your interactions with the Services.
5. Audio and visual information, such as call recordings from our customer service line.
6. Inferences drawn from any of the aforementioned categories of information.
7. Sensitive personal information, such as account log-in and password.

We collect personal information from various sources:

1. Directly from You: Information is gathered directly from you when you interact with us, when you make a purchase, create an account, subscribe to our newsletter, participate in a survey, or register on our website.
2. Automatically through the Site: When you visit the Site, certain information may be collected automatically through technologies like cookies, and similar tracking tools.
3. From Other Sources: Additionally, information from third parties that may be integrated with our customer ordering systems may be collected.

Cookie Usage

The Radhuni website employs "cookies" and similar web tracking technologies to enhance and customize your online experience. A cookie is a text file positioned on your hard disk by a webpage server, assigned uniquely to you and readable only by a web server in the domain that issued the cookie. You can choose to accept or decline cookies. Although most web browsers automatically accept cookies, you can usually adjust your browser settings to decline them if you prefer. However, opting to decline cookies may restrict your ability to fully experience the interactive features of Radhuni's services or websites.

It's important to note that the site is designed for use by U.S. residents over the age of eighteen (18), and we do not knowingly collect Personal Information from children under thirteen (13) years old.

How We Utilize Personal Information?

We employ your personal information for the following purposes:

1. To communicate with you, which includes contacting you regarding our products and services or addressing your inquiries.

2. To offer products and services to our customers, and others, involving maintaining and servicing accounts, delivering customer support, and processing or fulfilling transactions.

3. To enhance or maintain our products, services, and the Site.

4. In connection with our business operations, this entails receiving services from our providers, investigating and preventing fraud, conducting audits, or identifying potential customers and investors.

5. To comply with legal requirements or for other legal purposes, such as retaining information to comply with regulations or disclosing information to a court in response to a valid request.

6. To safeguard ourselves or others, including protection against malicious, deceptive, fraudulent, or illegal activity; or safeguarding our rights and those of our customers or investors and defending against any claims made against us.

7. For any other purpose for which you provide consent or as disclosed at the time of collection.

How We Disclose Personal Information?

Radhuni may reveal personal information to the following parties for the aforementioned purposes:

1. To business partners, as well as service providers aiding us in providing our services and running our business.

2. To law enforcement, government agencies, or courts to protect ourselves, our employees, or others, investigate fraud, or comply with the law, such as responding to a subpoena or similar legal process.

We do not sell, trade, or transfer your personally identifiable information to external parties for promotional purposes. Exceptions include trusted third parties assisting in website operation, business conduct, or service provision, provided they agree to maintain confidentiality. Information may also be disclosed in compliance with the law, enforcement of site policies, or protection of rights, property, or safety.

General Data Protection Regulation (GDPR):

The General Data Protection Regulation establishes uniform data protection standards across Europe, applying to both EU-based companies and global entities processing personal data of individuals within the EU.

Users can contact us at support@goradhuni.com to request deletion of account information, with exceptions for ongoing orders or payments.

For EU user accounts inactive for years, Radhuni will delete associated personal data. If the data subject cannot be identified, the controller will inform accordingly. Google Analytics settings prevent the passing of personally identifiable information.

Your Rights

You hold the following rights concerning your Data with Radhuni:

• Right to Access: Request information copies, modifications, updates, or deletions without charge unless deemed "manifestly unfounded or excessive." Refusal reasons will be communicated.
• Right to Correct: Rectify inaccurate or incomplete Data.
• Right to Erase: Request deletion or removal of your Data from our systems.
• Right to Restrict Use: Block or limit our use of your Data.
• Right to Object: Object to our use of your Data, especially for our legitimate interests.

To inquire, exercise your rights, or withdraw consent, contact us at support@goradhuni.com.

EMAIL AND TELEPHONE COMMUNICATIONS

Opt-in: How do end-users consent to receive messages?

End users opt-in by visiting - https://radhuni.com and filling in their details. Users check a box to agree to receive messages and notifications from Radhuni at the number provided by the user, consenting us to add the phone number for communications.

By providing your Personal Information, you may explicitly opt-in to receive newsletters and notifications from Radhuni. We respect your privacy, and the following outlines the process for opting in to these communications:

a. Newsletter Subscription:

To subscribe to our newsletter, navigate to the designated subscription section on our website,if applicable. There, you will find an option to enter your email address and, if applicable, other necessary details. By submitting this information, you explicitly consent to receiving our newsletter communications.

Opting-Out of Communications:

We offer a way to unsubscribe from our communications. Please note that transaction-related emails about products or services you've requested will continue even after unsubscribing. Certain communications about the operation and administration of the Services cannot be opted out of, such as updates to our Terms of Use or this Policy. If you no longer wish to be contacted by us, you must terminate your relationship with Radhuni and cease using our Services. To opt-out of Radhuni communications, simply "unsubscribe" from emails.

Text Messages: We may send SMS text messages and notifications related to our Services or transactions. You can opt-out of these messages sent by Radhuni at any time by responding with STOP.

Google Analytics:
Our website utilizes Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics employs cookies and similar technologies to monitor visitors on our site, assisting us in analyzing user behavior. Information generated about site usage, including visitor IP addresses, is transmitted to Google. Google assesses this data to analyze site usage, generate statistical reports on website activity, and offer additional services related to internet usage. Google provides the option to opt out of tracking through Google Analytics cookies. To exercise this option, please visit http://tools.google.com/dlpage/gaoptout.

Data Security
Safeguarding the confidentiality of provided Personal Information is a top priority for Radhuni. We implement reasonable measures to guard against unauthorized processing, loss, destruction, or damage, aligning with industry standards and legal requirements.

Refund and Return Policy

We strive to ensure your satisfaction with our products. If you encounter any issues, please contact our manager for details regarding refunds and returns. We appreciate your understanding and aim to address your concerns promptly.

Policy Changes

The Policy in effect during information collection remains applicable. We retain the right to make adjustments to this Policy at our discretion. Any significant changes will be communicated through the Services, email, or notifications, along with an updated "Effective Date."

Contacting Radhuni:

If you have any questions, please reach out using the contact information provided below.

Email: support@goradhuni.com.

Address: 483 McDonald Ave
Brooklyn, NY 11218